Caption By Hyatt Zhongshan Park Shanghai is situated at the southern edge of the expansive Zhongshan Park in the Chang Ning district. The hotel offers a reimagined modern resort experience tailored for urban dwellers. It integrates naturally with the serene park surroundings, providing a refreshing escape from the city's hustle. The property emphasizes sustainability through environmentally conscious operational strategies.
Location
Located in a vibrant district, the hotel is just minutes away from major cultural attractions such as Jing'an Temple and the Shanghai Exhibition Center. It offers direct access to key transportation routes, including the nearby Kelana Jaya LRT station and a short drive from Shanghai Hongqiao International Airport. This strategic location makes it an ideal base for exploring the rich history and culture of Shanghai.
Rooms
The hotel features 558 contemporary and elegantly styled rooms that provide modern comfort and conveniences. Each room is equipped with air conditioning, flat-screen TVs with cable channels, minibars, and tea and coffee making facilities. The designs prioritize efficiency, reflecting the needs of today's business and leisure travelers. Guests can choose from a variety of room types to suit their specific needs.
Eat & Drink
Dining options at the hotel include Yue 1525 Restaurant, which focuses on Cantonese specialties. Guests can also indulge in light refreshments available throughout the property. The dining atmosphere is designed to be inviting and accommodating to different tastes. The hotel aims to provide culinary offerings that enhance the overall guest experience.
Leisure & Business
The hotel boasts a 900 m² health club on the 15th floor, featuring a high-tech gym, swimming pool, hot tub, and steam bath. It offers facilities for hosting events and conferences, aimed at delivering 'Events Beyond Expectations.' The combination of leisure and business amenities makes it suitable for various types of travelers.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient Location
Great Dining
Uninterested Staff
Front Desk Needs Improvement
8.2/10
Great
Rooms
8.3
Location
8.9
Service
8.3
Dining
8.0
Guest reviews
8.2/10
based on 20 reviews
8.4
8.4/10based on 17 reviews
William
United States,
May
2024
8.8/10
My stay at the hotel was fantastic! The room I had was big and located high up, providing a great view over the surrounding area. The large living room offered a first-class view of Shanghai's Zhongshan Park, and I also enjoyed the city skyline view facing the Dingxi Road/Small Shopping Center. The service was top-notch, with the staff being friendly, helpful, and professional. The location was perfect, right next to the Zhongshan Park subway stop exit 5, making it convenient to explore the area. The dining experience was good overall, with a variety of choices for different meals. The facilities at the hotel were excellent, adding to the overall positive experience.
Rooms
9.0
The room was spacious and offered spectacular views of the city.
Service
9.0
The staff was efficient, helpful, and provided outstanding service.
Location
10.0
The hotel's location next to the Zhongshan Park subway stop exit 5 was perfect for exploring the city.
Dining
7.0
The dining options were satisfactory with a variety of choices available.
Facilities
9.0
The hotel had excellent facilities that enhanced my stay.
Colin
United Kingdom,
April
2024
8.4/10
I stayed at this hotel for a business trip and had a lovely experience overall. The rooms are very modern, equipped with Flat-screen TVs showing CNN, BBC World, 2 English film channels, and live Premier League football. The wine from the lounge was a nice touch, and I enjoyed the view of the park from my room.
Rooms
8.0
The rooms are modern and well-equipped with various entertainment options. The view of the park adds to the pleasant atmosphere.
Service
9.0
The service was exceptional; the staff was very friendly and attentive. They took care of our suitcases and even accompanied us to the limousine. The range of services offered, including car hire and laundry, was convenient.
Location
8.0
The hotel's location, although not right in the center, is still good. It's within walking distance of the Zhongshan Park metro station and conveniently situated in the Changning district of Shanghai. The proximity to the park and easy access to subways make it a great choice.
Dining
8.0
I enjoyed the dining experience, especially at the Executive Lounge, where there was a good selection of Asian and Western dishes. The availability of food until late allowed for a relaxed dining experience.
Facilities
9.0
The facilities at the hotel were top-notch, offering a good range of amenities. The Executive Lounge and the variety of services provided enhanced the overall stay.
John
United Kingdom,
April
2024
9.0/10
The hotel rooms were perfect, clean, and very spacious, meeting all my needs with an exquisite view of the park. The only downside was the occasional slow WiFi connection. The service provided by Lawrence truly made our first stay in China memorable, impressing me with a seamless process and various amenities available. The location on top of Zhongshan Park metro station was rather convenient for sightseeing and shopping, offering easy access to the airport and downtown area. The dining experience was superb with a high standard and a vast selection, definitely one of the best in Shanghai. The hotel facilities were top-notch, contributing to an excellent stay overall.
Rooms
9.0
The room was very comfortable with a large bed.
Service
9.0
The service by Lawrence was exceptional and impressive.
Location
9.0
The hotel's location on top of Zhongshan Park metro station was very convenient for exploring the city.
Dining
9.0
The dining experience was superb with high-quality food and entertainment.
Facilities
9.0
The hotel facilities were excellent and well-maintained.
Edwin
United Kingdom,
March
2024
8.6/10
The hotel had clean and generously spacious rooms, and the breakfast on the second floor was great. The Executive Lounge was very comfortable, and the service was excellent. However, it was a bit cold in the rooms. The location was very convenient and safe, with easy access to transport options. The dining experience was exceptional, although it could be improved in some aspects. The facilities were top-notch, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were clean and nice but a bit cold.
Service
9.0
The service was amazingly attentive and the staff were helpful in arranging various services.
Location
9.0
The location was very convenient and safe, with easy access to transport options.
Dining
8.0
The dining experience was exceptional with a wide variety of options.
Facilities
9.0
The facilities were excellent and made the stay very relaxing.
Joe
United States,
March
2024
8.2/10
I had a great stay at this hotel with average 40m2 rooms that offer a good view of Changning Road and the park. The lobby was welcoming, but there was a slight issue with the front desk. Despite that, I would consider staying here again.
Rooms
8.0
The rooms were spacious and offered a nice view of Changning Road and the park.
Service
7.0
The staff opened the door for me with a warm welcome and were efficient during check-in and check-out. However, the staff at the second-floor restaurant seemed uninterested in guest requests.
Location
8.0
The hotel's location is rather convenient for sightseeing and shopping, but it's not in the city center. It's a relaxing place to unwind after a busy day of activities and is conveniently located near three metro lines.
Dining
9.0
The dining experience was outstanding with a wide selection to suit all tastes, making it one of the best I've experienced in this category.
Facilities
9.0
The hotel offers a variety of facilities like car hire, dry cleaning, housekeeping, laundry, and happy hour, enhancing the overall stay experience.
Convenient Location
Uninterested Staff
Jonathan
United States,
March
2024
8.6/10
I had a fantastic stay at this hotel! The rooms were clean, with no smoke smell unlike many other Chinese hotels. They offered stunning views of the skyline and park across the road. The lunch and breakfast were top-notch, with a wide variety of options. I especially enjoyed the exciting Malaysian festival they hosted during my stay. The location was convenient, being right by a metro station, although a bit distant from the Bund. The service was excellent, with warm and helpful staff always ready to assist. The dining experience was fantastic, with delicious food both in the club lounge and the main restaurant. The facilities were impressive, and overall, it was great value for money.
Rooms
9.0
I stayed on the 36th floor with a fantastic view. The rooms were clean and comfortable.
Service
9.0
The staff was very friendly and helpful. They even directed me to the neighboring Penta Hotel, known for their excellent bar and food.
Location
8.0
The hotel is conveniently located right by a metro station and offers a wonderful view of the park and neighborhood. It's not premium for Shanghai but is well-connected to the city center.
Dining
9.0
The dining experience was outstanding, with delicious options both in the club lounge and the main restaurant. The Malaysian festival they hosted was a highlight!
Facilities
8.0
The hotel had impressive facilities. From car hire to laundry services, everything was well taken care of.
Christopher
United Kingdom,
March
2024
8.2/10
My stay at the hotel was comfortable with a great view of the park from my room, although the WiFi could be slow at times. The one-bedroom suite was spacious and had lovely grooming kits in the bathroom, but it was not ideal for accommodating two children due to limited bedding options.
Rooms
8.0
The rooms were posh and very comfortable, meeting all my needs with an exquisite view of the park. However, they were not as elegant as depicted in the pictures.
Service
9.0
The staff at the hotel were very kind and considerate, showing their professionalism in serving guests. They were also very friendly and helpful, especially as it was my first time visiting Shanghai.
Location
9.0
The location of the hotel was nice and serene, very convenient with the metro station only 5 minutes away by foot. There were also plenty of restaurants and shopping centers nearby.
Dining
7.0
The dining experience was wonderful with a good variety of food available, although the selection was a bit limited with only a couple of hot items like congee and siew mai.
Facilities
8.0
The hotel facilities offered various services like car hire, dry cleaning, housekeeping, and laundry. The happy hour was a nice touch for relaxation.
Shane
United States,
February
2024
8.0/10
I had a pleasant stay at the New World Hotel Shanghai. The newly renovated room was really nice, though it took 3 complaints to get there. The bathtub had some issues with missing grout near the soap holder and stains at the bottom, but overall, it was clean.
Rooms
7.0
The newly renovated room was really nice, though it took 3 complaints to get there. The bathtub had some issues with missing grout near the soap holder and stains at the bottom, but overall, it was clean.
Service
9.0
The service at the New World Hotel Shanghai was impressive. Despite not venturing outside of North America often, they made our layover comfortable by providing a crib for our baby. The staff made the stay pleasant.
Location
10.0
The hotel's location at Zhongshan Park in the Changning District was superb. It's walking distance from the metro station on Line 2, making it very convenient with nearby shopping centers, convenience stores, and restaurants.
Dining
6.0
Dining at the executive level lounge was pretty disappointing, especially in the early evening. However, I must say that they serve the best meat.
Facilities
8.0
The facilities at the New World Hotel Shanghai were good. They offered various services like car hire, dry cleaning, housekeeping, and laundry. Additionally, they had a happy hour, which was a nice touch.
convenient location
disappointing dining
John
United Kingdom,
January
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable, offering great views of the skyline and park across the road. Both lunch and breakfast were top-notch, and the Malaysian festival dinner was a delightful experience. The service was exceptional, with staff always ready to assist. The location was convenient, with easy access to shopping malls and the subway line. The dining experience was fantastic with a diverse selection of Chinese and Western dishes.
Rooms
9.0
The rooms were normal sized and equipped with either 1 big or 2 smaller beds, very comfortable, and had fantastic views.
Service
9.0
The service was excellent, with kind staff who could communicate in English effectively.
Location
9.0
The location was superb, within walking distance to shopping malls and right next to the subway station.
Dining
9.0
The dining experience was outstanding, with a high standard and a great selection of dishes, including a fun Malaysian festival dinner.
Facilities
9.0
The hotel facilities were top-notch, offering a range of services to ensure a comfortable stay.
John
United Kingdom,
December
2023
8.4/10
I had an amazing stay at the hotel. The rooms were superb, finished to a very high standard with a 32nd-floor view across the city and one of the most comfortable beds I have ever stayed in. However, some road noise can be heard, so opting for a higher floor is recommended. The service was friendly and completely helpful, though not very fluent in English. The location is excellent, right around Zhongshan Park with a subway station nearby and a good range of local shops and restaurants. The dining experience was extensive with a variety of options to choose from, and the facilities were top-notch.
Rooms
9.0
The rooms were superb, finished to a very high standard with a breathtaking view.
Service
7.0
The staff was friendly and completely helpful, though English proficiency could be improved.
Location
9.0
The hotel's location around Zhongshan Park is perfect, with easy access to local shops and restaurants.
Dining
8.0
The dining experience was extensive with a variety of delicious options available.
Facilities
9.0
The facilities were top-notch and added to the overall comfort of the stay.
Paul
United Kingdom,
October
2023
9.0/10
The hotel offers a nice, clean, and silent stay with all the amenities you need, though the dining experience could be more indulgent. The location is perfect for exploring Shanghai but lacks on-site dining options. Friendly and helpful service enhance the overall experience.
Rooms
9.0
The room was nice and clean, providing a silent and comfortable space with all necessary facilities.
Service
9.0
From Shayan to the concierge and waitresses, the service was incredibly helpful, with great English fluency.
Location
10.0
The hotel's location is perfect, near major metro lines in Shanghai, offering easy access to the city center and the airport.
Dining
8.0
The dining experience was extensive and excellent, offering a variety of dishes, although lacked some indulgent pastries.
Facilities
9.0
The facilities provided everything needed for a comfortable stay.
James
United Kingdom,
September
2023
8.4/10
The hotel offers spacious and well-equipped rooms with excellent service, though upselling may occur. The location provides easy access around Shanghai, but might not be in the center. Dining options are varied and free. Facilities are modern and well-maintained.
Rooms
8.0
The room I stayed in was very spacious and well-equipped, featuring a separate lounge/office and bedroom, along with an excellent bathroom including a great shower.
Service
7.0
The staff immediately took care of our suitcases and were very helpful, although not very fluent in English. They can speak multiple languages which was a nice touch.
Location
9.0
The hotel is located on the west side of Nanjing Road West, offering easy access around Shanghai through Subway Line 2 to Zhongshan Park station adjacent to the hotel.
Dining
9.0
The dining experience was fantastic, with complimentary breakfast, lunch, afternoon tea, and dinner in the Residence Club lounge.
Facilities
9.0
The hotel facilities are top-notch, modern, and well-maintained.
Will
United Kingdom,
September
2023
7.2/10
The hotel offered spacious rooms with fantastic views, although there were drainage problems and a lack of ideal sleeping arrangements for families with children. The service was mixed with uninterested check-in staff but helpful and easy communication in English. The location was convenient and safe with some unfamiliarity to taxi drivers. The dining experience featured a variety of choices to suit all tastes. The facilities were adequate but not fully state of the art.
Rooms
7.0
The rooms were spacious with fantastic views but had drainage problems and insufficient bedding arrangements for families.
Service
6.0
The service was mixed with uninterested check-in staff but helpful and easy communication in English.
Location
8.0
The location was convenient and safe with some unfamiliarity to taxi drivers.
Dining
8.0
The dining experience featured a variety of choices to suit all tastes.
Facilities
7.0
The facilities were adequate but not fully state of the art.
Tom
United Kingdom,
September
2023
7.8/10
The rooms with Executive Lounge Access were very clean and modern, equipped with amenities like a hair dryer and iron. However, the hotel tried to upsell me to a suite upon check-in, indicating that the rooms had seen better days.
Rooms
7.0
The rooms were clean and modern but showed signs of aging.
Service
8.0
The staff was incredibly attentive and aimed to fulfill all our needs, making our stay memorable despite some language barriers.
Location
9.0
The hotel's location in the Changning district of Shanghai was convenient, surrounded by good restaurants and shops, making it ideal for a newcomer to the city.
Dining
7.0
The complimentary breakfast had a decent selection, but the taste was average.
Facilities
8.0
The hotel offered a range of facilities like car hire, dry cleaning, and laundry services to enhance the overall experience.
Walter
United States,
August
2023
9.0/10
I couldn't have asked for a better place to stay! The rooms were beautifully designed, spotlessly clean, and super comfortable, perfect for a relaxing time. The service was exceptional, the staff went above and beyond to ensure my stay was perfect. The location was ideal, surrounded by convenience and peace, making it a great retreat after a long day. The dining experience was remarkable with an array of tantalizing choices. The facilities were top-notch, enhancing my overall experience.
Rooms
10.0
The rooms facing the lovely city view were beautifully appointed with a separate living area, bedroom, vanity area, and bathroom. They were of a very good standard, spotlessly clean, and incredibly comfortable.
Service
9.0
The service here was unlike anything I've experienced before; extremely nice, helpful, and accessible. I even made good friends with Lawrence, one of the staff members!
Location
9.0
The location was a peaceful haven amidst the bustling city. It's conveniently situated next to the Shanghai MTR station, a quick 3-minute walk away, providing easy access to everything I needed.
Dining
8.0
The dining experience was extraordinary, especially with the incredible choices available. The only slight downside was that the menu remained the same during my stay.
Facilities
9.0
The facilities here were fantastic, offering everything needed for a comfortable and enjoyable stay.
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